911 Board Discusses Suicide Hotline Implications, Obligations

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Published on February 16 2022 9:48 am
Last Updated on February 16 2022 9:48 am
Written by Greg Sapp

Effingham County 911 board members Tuesday heard more about legislation that would require emergency service providers and telecommunicators to work with those threatening suicide. There are concerns about a lack of training and resources to be of assistance, as well as possible liability for those handling calls and those who respond to the calls.

System Administrator Tina Daniels told the Board that the system is supposed to be implemented the first of the year in 2023, but guidelines at the state level are still being formulated.

911 board members also approved a contract with Crossroads GIS Solutions for $8,000 to make GIS information available, and also approved attendance for Daniels and some telecommunicators at a conference hosted by 911 software provider Spillman Corporation in April. The conference had been scheduled for this past October, but was postponed by the pandemic.

Board members heard an audit report from officials of West and Company, but laid action on the audit over until their March meeting.